Request Your Medical Record

  • Click on myTuftsMed patient portal to allow you to access your health records.
  • Download the myTuftsMed app.
  • To install the myTuftsMed app, go to the App Store or Google Play store and search for "myTuftsMed

To install the myTuftsMed app, go to the App Store or Google Play Store and search for " myTuftsMed."

On your mobile device, open the Apple App Store (if you have an iOS device) or the Google Play Store (if you have an Android device). Look for one of the following icons to find the app store on your device:

apple app store and google play icons

Search for myTuftsMed.

Tap Install.

After you've installed the app, tap Open or find the myTuftsMed icon on your device and tap to open it

To view, download or send your medical records

You can view, download or share your record for a specific visit or set of visits.

  • Go to Sharing > Share My Record and select Download or send your record.
  • Select a visit on the Single Visit tab or use the Date Range tab or All Visits tab to select multiple visits.
  • Click View to view a copy of the visit summary.
  • Click Download to save a copy of the visit summary for your records.
  • Click Send to send a copy of your visit summary to another provider. This might be useful if you need to keep another provider, such as a specialist who works outside of your clinic, informed about your health.
  • Download medical records you've requested.

If you've requested a copy of your medical record from your healthcare organization, you can download and view it from myTuftsMed, rather than having to wait for a paper copy to arrive in the mail.

  • Go to My Record > Document Center and click Requested Records.
  • Locate the record you want to view and click Download.
  • If the record is password protected, you see a message to warn you. Click Continue Download.
  • Click Save to save the file to your computer and then open it or click Open to open it without saving it to your computer.
  • If the record is password protected, click Show Password on the Requested Records page to view the password you need to access the document and enter it to view the document.
  • Share your medical information using Share Everywhere in your myTuftsMed online account or from the mobile app.

How do I request a copy of my medical records without myTuftsMed?

Print and complete the Authorization for Release of Health Information Form.Please submit the form along with a front and back copy of a Valid ID.

We ask that you specify what components of your medical records you wish to obtain. Often the discharge summary, operative report and history and physical contain relevant information to suit your needs.

The form must be completed, signed and dated by the patient or his/her legal representative.

Requests must be signed specifically for the release of the following information:

  • Psychiatric Care
  • AIDS/HIV
  • Alcohol/Drug Abuse
  • Genetic Testing

How do I request a copy of my Radiology Images?

Please click on the URL, print and complete the Authorization to Disclose Protected Health Information Form. Please submit the form along with a front and back copy of a Valid ID to the following email address: TuftsMCimagingrecords@tuftsmedicalcenter.org You can also fax a copy of your request and ID to 617-636-1555.

We ask that you specify to Whom the Information will be Disclosed. You are able to pick up the Records in person or we can mail it out. Also describe what type of Radiology Imaging you wish to obtain e.g. Last Chest X-ray, CAT scan of 2015, recent Ultrasound, etc.

The form must be completed, signed and dated by the patient or his/her legal representative.
If you have any questions, please contact the Radiology Department at 617-636-0063

How do I submit my request to the Health Information Management Department?

Through MyTuftsMed:
You can view, download, or share your record for a specific visit or set of visits.

  • Sign in to myTuftsMed
  • Go to Sharing > Share My Record and select Download or send your record.
  • Select a visit on the Single Visit tab or use the Date Range tab or All Visits tab to select multiple visits. Then:
    • Click View to view a copy of the visit summary.
    • Click Download to save a copy of the visit summary for your records.
    • Click Send to send a copy of your visit summary to another provider. This might be useful if you need to keep another provider, such as a specialist who works outside of your clinic, informed about your health.

To submit in person:

Health Information Management Department
Ziskind Building, 1st Floor
800 Washington Street
Boston, MA 02111
Hours: Monday through Friday 8:30 am - 5:00 pm
Closed: Weekends and Holidays

To submit via mail:

Tufts Medical Center
Health Information Management Department, Box 999
800 Washington Street
Boston, MA 02111

 

To submit via fax:

Fax number: 617-636-4822
Attention: Health Information Management Department

 

****Paper Medical Record Copy Charges****

In most cases, payment is required before the records are released. There will be no charge if the records are sent directly to another health care facility to maintain continuity of care.

Additional information

Please allow 7-10 business days for your request to be processed. If you indicated the option to pick up, you will be contacted by the Release of Information Office when your records are ready. A valid photo ID is required.

If an individual other than the patient is picking up the health information, that individual must have an original signed authorization letter from the patient along with a valid photo ID.

If you have any questions, don't hesitate to call the Health Information Management office at 617-636-6310.

Health Information Management

The Health Insurance Portability and Accountability Act (HIPAA) guarantees that all medical records are kept confidential. Patients may request their medical records at any time. 

A patient, or his/her legal representative, may inspect and/or obtain a copy of his/her medical records, or have copies of medical records sent to another facility.

Tufts Medical Center requires a completed and signed Authorization for the Release of Health Information form before releasing any documents to anyone, including the patient. In certain cases, a patient's physician may also be required to approve a request.