Exceptional health care depends on an outstanding team of practitioners—and nurses are an integral aspect of that care. At Tufts Medical Center and the Tufts Children's Hospital, our professional nurses work side-by-side with physicians and colleages to provide a continuity of care that enhances patients’ outcomes. Whether you are expecting a baby, undergoing surgery, managing a chronic condition or anything in between, we build a lasting relationship with you, identify your needs and advocate for your health. We work in a variety of specialties throughout the hospital to deliver evidence-based care that puts patients and their families first.
Patient-family-centered care is the foundation for the design and delivery of care at Tufts Medical Center and Tufts Children's Hospital. We are committed to partnering with patients and families to assure we meet and exceed their healthcare needs. A major initiative that formally launched in 2012 was our model for shared governance or shared decision making across Patient Care Services. We recognize that incorporating the needs, perspective and expertise of each member of the health care team strengthens our organization.
We also benefit from closely examining factors that affect Quality and Safety. Learning from mistakes and being accountable for performance in an environment free from blame are key elements in ensuring safety and a fair and just culture. We routinely review our performance and share it with others. This transparency is an essential demonstration of our commitment for excellence.
Lastly, we understand that care doesn’t end once you leave Tufts Medical Center. That’s why our nurses partner with you and your family to help manage medications, educate you about your health and assist you in succeeding in caring for yourself at home. With a large number of baccalaureate- and master’s-trained nurses providing care at your bedside and beyond, you can rest assured that your health is in experienced hands.
The members of the Department of Nursing work side-by-side with physicians and other health professionals to serve the patients of Tufts Medical Center and the Tufts Children's Hospital. Our department strives to fulfill its vision of exemplary practice, innovation, scholarship and leadership by providing exceptional patient-centered care, partnering with both patients and practitioners, standing at the forefront of clinical research and training the next generation of nurses. We are inspired by our guiding principles:
Led by Chief Nursing Officer and Senior Vice President of Patient Care Services, Terry Hudson-Jinks, the department boasts a wide variety of highly skilled nurses who have been trained to work in different specialties, including adult medicine, pediatrics, critical care, surgery and more. We draw on the resources and multidisciplinary expertise afforded by our location in a major academic medical center, while providing you with the compassionate, patient-centered care you expect from a smaller community practice.
During Nurses Week each year, Tufts MC and Tufts Children's Hospital honors excellence in nursing with an awards ceremony and reception. Nurses are nominated by their peers, leadership and patients, with a committee choosing the recipients. We are fortunate to have generous donors who sponsor two very special awards: The Ryan Compassionate Care Award and the Edward and Sylvia Jaye Excellence in Nursing Clinical Practice Award.
Nominate a nurse for a DAISY award >
The Edward and Sylvia Jaye - Excellence in Nursing Clinical Practice - The Edward and Sylvia Jaye Excellence in Nursing Clinical Practice Award is an opportunity to recognize an outstanding nurse who has made a unique contribution to nursing practice at Tufts Medical Center. This award recognizes a registered nurse that works directly with patients exemplifying the expert application of value put forth in our vision as an institution, practice that is caring, innovative, built on a spirit of inquiry and based on a foundation of leadership and teamwork. Winner: Caitlin Loughlin - Proger 5N (4 years of service)
Innovation in Nursing - This Innovation in Nursing Award is an opportunity to recognize an individual registered nurse or team of nurses who have developed or contributed to the development of a new idea in nursing practice. This innovation must have promoted excellence in patient care and/or patient and family experience. Winner: Maggie McLaughlin – PICC/IV nurse, Tufts Children's Hospital.
(33 years of service)
Leading in Nursing – The Leading in Nursing Award recognizes a registered nurse who is in non-direct care position and who exemplifies multiple leadership attributes. Winner: Priscilla Poirier (Drew) - Wound Care (1 year of service)
Pat Sullivan Winners: This award will recognize a nurse(s) from Tufts MC and Tufts Children's Hospital who embody the passion, positivity and compassion that we have come to associate with Pat and her highly distinguished and yet humble nursing practice. I hope that you will take advantage of this opportunity to nominate a colleague who represents these nursing qualities in their own distinctive way. This RN is someone who reflects the “best of the best” in what creates excellence as a nurse and in nursing practice. Winners: Linda Hames – North 7 (32 years of service); Patty Lyman – North 6 (38 years of service)
Rookie of the Year - The purpose of the Rookie of the Year Award is to recognize a staff nurse who exceeds role expectations and is viewed by the Unit Leadership Team as a ‘rising star’. Winner: Amanda McDonald – SICU (2 years of service)
Preceptor of the Year - The purpose of the Preceptor of the Year Award is to recognize a staff nurse who has functioned in the role of a preceptor and shown exemplary performance in acting as a resource to guide a colleague through the orientation process. Winner: Kelsey White – CTU (3 years of service)
Ryan Compassionate Care - Tufts Medical Center is honored to establish the Tufts Medical Center Compassionate Nursing Award Fund created through a generous gift made by Bruce and Arlene Ryan in an expression of heartfelt gratitude to the nursing staff of North 6 – Cardiology and it is the Ryan’s expressed wish that the North 6 – Cardiology nurses determine how these funds are utilized. Winner: Roberta Castiglia CCU (16 years of service)
L-R Laura Carideo, RN; Dorothy Didomenico, RN; CNO and Patient Care Services SVP Terry Hudson-Jinks, RN, MSN; Coleen Lynch, RN; Hannah Cunningham, RN. Not pictured: Nora Bosteels, RN and Angkana Gould, RN
L-R: Diane Peterson, RN; Sara Strassenburg, RN; CNO Terry Hudson-Jinks, RN, MSN; Amanda Joyce, RN; Janet Athens, RN; Not pictured: Siobhan Duggan, RN and Nadine Linendoll, RN
L-R: Judi Cullinane, RN; Lindsey Holland, RN; Bob Paninski, RN; CNO Terry Hudson-Jinks, RN, MSN; Pat McLaughlin Sullivan, RN; Ann Branton, RN; Michelle Markey, RN. (Not pictured: Patty Lyman, RN)
In honor of Nurses Week 2016, the Inpatient Psychiatric Nursing staff was awarded an Honorable Mention for Best Nursing Team 2016 in Advance for Nurses. Check out the accompanying article on the measures we have taken to cut down on workplace violence. Congratulations Jasper Tolbara, DNP, RN, NEA-BC and team!
Schwartz Center Compassionate Caregiver of the Year Award: 2015 Honorable Mention Elizabeth Mobassaleh, RN, Pediatric Heme-Onc Clinic
Each fall, the March of Dimes announces its list of finalists for its Pediatric Nursing Excellence Awards, recently expanded from Massachusetts to all of New England. The finalists were nominated for these awards by members of the community, patients who received care from them and by their colleagues.
The award recognizes nurses who are leaders in improving the health of moms and babies, and identifies a specific nurse who exemplifies the absolute best in nursing and maternal and infant advocacy to receive its top award. Tufts Children's Hospital is very proud to be the “home” of the past three years’ winners of its top award, Nurse of the Year or Heart Award:
2015: Linda Potts, RN (New England)
Five of our six finalists for the March of Dimes Nursing Excellence awards (L-R): Kristine Miller, RN, Theresa Taverna, RN, Diane Storti, RN, Marianne Shea, RN, and Linda Potts, RN. Not pictured: Ann Devine.
2014: Heather Kennedy, MSN, RN, (Massachusetts)
L–R: Kathleen Glass, RN; Heather Kennedy, MSN, RN; Ann Marie Melino, RN; Deidre Morton, RN; and Amy Stephen, RN
2013: Susanne Meninger, RN (Massachusetts)
Tufts Children's Hospital had nine finalists, more than any other hospital in the state: Along with Susanne were: Londa Dugan, RN, BSN; Pamela Hallahan, RN, BSN; Linda Mazzola, RN, BSN; Mary McCourt, RN; Deidre Morton, RN, MSN; Lisa Robinson, RN; Kerin Romano, RN; Mary Ellen Smith, RN, BSN.
L-R: Laura O’Garro, RN; Maria Lombardi, RN; Susanne Meninger, RN; Linda Mazzola, RN; Judi Cullinane, RN
Each year, the Boston Globe invites patients, family and colleagues to nominate exceptional nurses for the paper’s Salute to Nurses section. These are our honorees for the past 3 years:
Into The Future
The Center of Excellence (COE) for Nursing and Patient Care Services is committed to extraordinary safe patient family centered care. Our goal is the restoration of optimal health and promotion of well-being through diversity, innovation, inter-professionalism and evidence based practices. Through our Professional Practice Model of Scholarship, Leadership, Innovation and Practice, excellence in care delivery is promoted and established using three theories:
The COE supports the advancement of clinical nursing and inter-professional collaborative practices through research, innovation, professional development and quality. Teams of expert professional development directors and clinical educators work interdependently and synergistically, ensuring care of patients and families is grounded in the art and science of nursing across the entire lifespan. The four domains that advance clinical care delivery are:
Nursing, in partnership with interprofessional colleagues, patients, and families develop and promote strategies to improve health preferences for patients, satisfaction of service, promotion and sustainability of new nursing knowledge and science, a healthy workforce, just culture, and an opportunity for lifelong learning among healthcare disciplines.
Exceptional care requires an experienced team. The Department of Nursing at Tufts Medical Center and the Tufts Children's Hospital is helmed by a group of extremely skilled nursing professionals. Together, we share our commitment to optimal health, research, training and education with our patients, colleagues and students.
Therese Hudson-Jinks, RN, MSN
Chief Nursing Officer
Senior Vice President of Patient Care Services at Tufts Medical Center
Terry has clinical and operational oversight over the Adult Critical Care , and CardioVascular & Neuro Sciences patient care areas. She is a long standing member of the Tufts Medical Center leadership team, having worked within Critical Care at Tufts for 24 years. She is passionate about highly reliable systems ensuring safe patient care delivery, and currently is a leader on many priority safety initiatives at the Medical Center.
Terry received her BSN in Nursing and her BS in Biology from Simmons College and her Masters in Nursing Administration from Salem State College. She is a 2009 Fellow of the Center for Collaborative Leadership, College of Management, UMass Boston.
Judith Cullinane's nursing career began in pediatric and neonatal intensive care to leadership and scholarship. Currently, she is the Executive Director of Nursing Research, Innovation, Professional Development and Quality at Tufts Medical Center and the Tufts Children's Hospital, where she promotes the science and innovation of nursing and serves as a visible leader assisting within the development of interprofessional collaboration and education. She is also an Associate Professor of Nursing Practice at Simmons University and an Adjunct Associate Professor at Tufts University School of Medicine. Judi has also been acknowledged by the International Nurses Association as a nurse leader. She is a current national advisory board member of Becton Dickinson, a founder of the Society of Nurse Scientists, Innovators, Entrepreneurs and Leaders (SONSIEL) and a previous board member of the Organization of Nurse Leaders. Her work is inclusive of the Massachusetts Action Coalition Campaign for the Future of Nursing, assisting within the initiatives for the Nurse of the Future Campaign, the Culture of Health and the Diversity Advisory Council. She is also the past president for Sigma Theta Tau, Theta at Large Chapter from 2011-2013 and the past- president of the Massachusetts “Boston” Chapter of the National Association of Hispanic Nurses.
Heidi Waitkus, MBA, RN, OCN
Executive Director of Patient Care Services
Heidi joined Tufts Medical Center in the spring of 2010. Her nursing career encompasses outstanding clinical skills and strong leadership capabilities within multidisciplinary multicultural healthcare settings. Extensive background in clinical operations, nursing leadership and project management that exhibits excellent communication skills and has the ability to lead a team and build a business. She also has skills in performance improvement, staff development, program planning, and operations management. Heidi has recognized accomplishments in innovative strategies to improve organizational effectiveness.
Mary Beth Williams R.N., M.N.
Executive Director for Patient Care Services
Mary Beth is responsible for all pediatric and perinatal nursing at Tufts Children's Hospital as well as adult psychiatry, nutrition and child life services at Tufts Medical Center.
Mary Beth joined Tufts Medical Center in 2010 with extensive clinical and leadership experience in some of the most prestigious academic medical centers in the nation for pediatric nursing. Areas of focus include patient-focused/ family-centered care; interdisciplinary care models; shared governance for nursing; and child advocacy. She has published and presented nationally on these topics.
Rhodora Reynado RN, MSN, MBA, MSE
Director, Finance Operations
Rhodora has been a member of the Nurse Executive team at Tufts Medical Center since 2009. She previously held positions at Boston Medical Center and Detroit Medical Center. She is experienced in providing leadership and expertise on finance, staffing and scheduling, patient acuity and information management to nursing services.
Rhodora has developed and managed productivity monitoring systems as well as budget development and monitoring tools. She has received her advanced degrees from the University of Michigan and Wayne State University.